The online marketplace for sneakers, clothing, and accessories known as StockX is back in the news again trending on social media for unintentionally saving it’s customers money. Earlier in the week a $100 discount code started being shared via Twitter and Reddit. The code, HXOUSETORONTO24, could be added at checkout to receive a $100 discount on any purchase. No limits, exceptions, or minumom amount was required at checkout so predictably people went wild with the promo code. For products under $100, customers were able to check out the items for free without any problem. StockX released an official statement immediately following the incident.
“We recently discovered unauthorized use of a coupon code. As such, we have canceled these orders. We notified all affected customers of this cancellation and are actively working with any sellers who may have already shipped their order. We believe impact to sellers is minimal, as we notified them of the cancellation within hours of the sale. We work hard to create the best possible experience for all of our users and apologize for any inconvenience.”
StockX confirmed they will be canceling orders made using the unauthorized code. Shoppers who already used the code will not be charged full price on deducted orders, but will be fully refunded. Refunds from StockX are typically processed within 3-5 business days.